# CapAI Target

> AI-powered sales roleplay coaching platform for enterprise teams

## What is CapAI Target?

CapAI Target is an AI sales training platform that helps companies transform their sales teams through realistic roleplay simulation. Sales professionals practice conversations with AI-powered buyer personas, receive instant feedback on their performance, and track skill development over time.

## Key Features

- **AI Roleplay Simulation**: Voice and chat-based sales roleplay with customizable buyer personas and products
- **Instant Feedback**: AI evaluates each conversation in real-time, scoring skills like opening, probing, presenting, objection handling, and closing
- **Skill Heatmap**: Visual analysis of individual and team competency gaps across 6 sales skill categories
- **Custom Products & Personas**: Upload your own product information and create buyer personas matching your target market
- **Multi-Language Support**: Available in Bahasa Indonesia and English
- **Enterprise Dashboard**: Manager dashboards for team performance tracking and analytics
- **Mobile App**: Available on Android for training on-the-go

## Target Industries

- Banking & Insurance (Relationship Managers, Insurance Agents)
- Pharmaceuticals (Medical Representatives)
- Trading & Services (B2B Sales Teams)
- Any industry with professional sales forces

## How It Works

1. **Upload**: Add your products, buyer personas, and sales methodology
2. **Configure**: Select interaction type (call, visit, walk-in), difficulty level, and evaluation criteria
3. **Train**: Sales team practices with AI coach via voice or chat roleplay
4. **Improve**: Review per-sentence feedback, track skill scores, identify gaps

## Technology

- Powered by Google Gemini AI for natural conversation
- ElevenLabs for realistic voice synthesis
- Real-time performance analytics with Langfuse observability
- Enterprise-grade security with data isolation per tenant

## Company Information

- **Company**: PT. Alfa Cemerlang Edindo
- **Website**: https://capaitarget.com
- **Email**: admin@capaitarget.ai
- **Phone**: +62-21-29078786
- **WhatsApp**: +62-813-1121-7930
- **Location**: Komplek Gading Bukit Indah SA-03, Jl. Bukit Gading Raya, Kelapa Gading, Jakarta Utara, Indonesia 14240

## Founders

- **Edysen Shin** — Co-Founder & CEO. Certified professional sales trainer with 20+ years of international experience across 9 countries. MBA from University of Illinois at Urbana-Champaign.
- **Albert Tirtohadi** — Co-Founder & CTO. Technology entrepreneur with 18+ years of experience in retail and enterprise software solutions. Computer Engineering, Nanyang Technological University.

## Frequently Asked Questions

### What is CapAI Target?
CapAI Target is an AI-powered sales roleplay coaching platform that helps companies train their sales teams through realistic AI simulations with instant feedback and performance analytics.

### How does AI roleplay training work?
Sales professionals have conversations with AI-powered buyer personas that respond realistically. After each session, the AI provides detailed feedback on each response, scores performance across 6 skill categories, and recommends specific improvements.

### What industries is CapAI Target designed for?
CapAI Target is designed for industries with large sales forces including Banking & Insurance, Pharmaceuticals, and Trading & Services. The platform is customizable for any industry that needs sales training.

### Can I customize the training content?
Yes. You can upload your own products, create custom buyer personas, and configure interaction scenarios to match your specific sales context and methodology.

### Is CapAI Target available in multiple languages?
Yes, CapAI Target supports Bahasa Indonesia and English, with AI conversations adapting to the selected language.

### How is data security handled?
CapAI Target uses enterprise-grade security with end-to-end encryption, data isolation per tenant, and compliance with local data regulations.

### Is there a mobile app?
Yes, CapAI Target is available as a mobile app on Android, allowing sales teams to practice anytime and anywhere.